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McKinsey & Company отправил это письмо 19 сентября 2024, 10:07. Тема: «Problem solving: Define the right problem». В архиве Валеры письмо сохранено как скриншот рассылки с адреса publishing@email.mckinsey.com. Ниже — краткий текстовый фрагмент для ознакомления и полный вид письма на скриншоте.
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McKinsey & Company The McKinsey guide to problem solving Email 2 of 7 How to define the right problem
In the previous session, we looked at making the most of your data to solve even the most complex challenges. In this second email, we’ll discuss the critical task of defining the problem, which is much like setting the foundation for a building—without it, the rest of the problem-solving process may lack direction and coherence.
With much data on hand, companies may be tempted to take immediate action and start problem solving without focused direction. The lowered cost of communication in the digital age has made things more complex. It means that decision makers and problem solvers are now involved through various channels, diluting accountability and making it more likely for the problem to get lost in translation. Organizations would be wise to categorize the type of problem that’s at hand to tailor the approach accordingly, write McKinsey senior partner Aaron De Smet and coauthors.
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